Privacy policy

Privacy policy

The Australian Psychology Accreditation Council (APAC) is committed to protecting the privacy of the personal information it collects and holds.

APAC handles personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and other applicable privacy legislation, and will only use this information for the purposes defined in our Privacy policy.  This policy does not apply to linked websites that are not APAC’s site. If redirected to another site, it is recommended that you view their privacy statement.

Information we collect

When you interact with APAC or use our website, we may collect personal information including your:

• name and contact details
• professional, employment or education information
• academic qualifications and transcripts
• information provided through online forms, enquiries and service requests
• billing and transaction information where you purchase a service from APAC; and
• information generated when you use our website, including through cookies and similar technologies.

We only collect personal information where it is reasonably necessary for APAC’s functions and activities.

How we use your information

APAC may use your personal information to:

• undertake its accreditation and related functions
• respond to enquiries and requests
• provide services, including accreditation status checks
• process and administer payments
• communicate with you
• maintain appropriate organisational and financial records; and
• meet legal and regulatory obligations.

Sharing information

APAC may disclose personal information where reasonably necessary to:

• education providers or other relevant organisations to verify information;
• professional advisers, auditors or regulatory bodies;
• information technology, website and records-management providers;
• payment processing and financial administration providers; and
• other service providers supporting APAC’s functions.

Where third-party providers handle personal information on APAC’s behalf, APAC takes reasonable steps to ensure information is handled appropriately.

Online payments

Where APAC offers payment for a service through its website, payment information may be processed by a third-party payment provider. APAC may receive and retain information about the transaction, such as the amount paid, payment status and transaction reference. APAC does not receive or store full payment card details. Payment card information is processed by APAC’s third-party payment provider.

Cookies and website technologies

APAC uses cookies and similar technologies to support the operation, security and improvement of its website. Some services used through the APAC website may also use cookies or similar technologies in accordance with their own privacy practices.

You can control the use of cookies through your browser settings, although disabling some cookies may affect website functionality.

Access, correction and complaints

You can ask APAC to access or correct personal information we hold about you or raise a concern about how your personal information has been handled.

Australian Psychology Accreditation Council
apac@apac.au.

If you are not satisfied with APAC’s response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OIAC), which has a website at: http://www.oaic.gov.au.

More information

Collection notices may also be provided at the point where APAC collects personal information through particular forms or services. Further information about how APAC collects, stores, uses, discloses and protects personal and confidential information is available in APAC’s Privacy policy.